This week I have been asked to keep track of moments of empathy and to note my reactions. I'm not really sure if I am supposed to notice others' empathy or my own... so to start I will write about my own.
Today I practiced patience over the phone with each person I spoke with. I feel like I was able to connect with each person and hear their story. I felt like I was not only doing my job but taking the time to observe them in however they were feeling as they spoke with me. Most were pleasant conversationalists and those who were impatient I could tell sensed that I was trying to take my time with them and I sensed their tension release a bit.
I think my favorite moment today was when I was at a register paying for a meal. I noticed what I thought was a GIANT grapefruit, of which I made a comment to the cashier. She mentioned how they were her favorite fruit and I saw her eyes light up. She told me that where she came from they are called "pomelo" and that they are very sweet if you let them sit for a week or more (I later learned when I came home that pomelo and grapefruit are different fruit but closely related). I thanked her for her service and wished her a warm and happy evening. Her eyes twinkled once more and I sensed a genuine smile from her as she wished the same for me. A simple interaction between two people, but delightful. I felt like I was taking home the feeling of warmth, happiness and satisfaction rather than a container of leftover pad thai. I think what makes the difference is taking the time to connect and ask something about the other person (or something that interests them) to create a genuine/memorable connection. In terms of empathy, it means not shutting people out but welcoming them in, regardless of where they are in their day or how they are feeling. Making room for their response whatever it may be and allowing myself to be comfortable with knowing that others might not make the same allowance for connection or time with me and to respect their boundary/wish for time/space.
I am thankful that my car started this morning without much hesitation. I am thankful that I was able to share dinner with my mom at our favorite Chinese restaurant (which we have been going to since I was four years old, maybe even younger). Thankful for fresh fruit; I had two clementines today... and candied pecans from Local 48, Atlanta. Their letter was so gracious, thanking Local 34 for extending work opportunities to their members throughout this past year. It is good to be reminded of generosity, whether it be of time or resources – may we all share as we are best able.
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